Our warranty applies on our products as follows:-
– For aluminium frames, 3 years – Breakage from Welding points!
– For poly-bre material, 3 years – Splitting, Crackling, Fading, and Sagging before
time and weaves coming out from sealing points!
Proof of purchase for all warranty claims.
We reserve the right to make the substitutions with similar merchandise should the model or colour in question no longer be available. The replacement will be on the individual item or items, not on the complete setting.
– Furniture acceptable under warranty will be repaired only.
– Un-repairable furniture under warranty will be replaced.
– Re-weaving is subject to availability of same weave colour.
– Warranty void if any modication- addition or deletion is done to the furniture
– Powder coat chipping
– Natural Calamity
– Dents and breaks due to impact on other surfaces or excess load
– Heat related damages, barbeque, and bonfire
– Breaking of weaves from midpoints
– Breaking of weaves due to fondling by sharp/ blunt objects
– Damage due to secondary transport
– Losing nylon buffers or cracking of the same
– Fading due to usage of harsh cleaning materials
– Scratches and roughness due to usage
– Damage by animals
– No warranty on seat cushions / Loose cushion & Glass
Onsite repairs offered in case of damage due to misuse at nominal charges.